Job Description: Medical Assistant – AccelHealth

Revised: May 2017

Organization: ACCELHEALTH

I. Job Title

• Position: Medical Assistant (MA)
• Classification: Non-Exempt
• Accountable to: Nursing Supervisor
• Department: Nursing
• Program: CHC Clinics
• OSHA Category: 1

II. Job Summary

Responsible for providing safe, quality care to patients of all ages in the community health center setting.
Assists physicians, mid-level providers, and nurses during the examination and treatment of patients.
Maintains clinical expertise and required competencies necessary to deliver quality primary health care services.

III. Duties and Responsibilities

1. Prepares exam room for patient occupation and/or procedures.
2. Rooms patient and prepares him/her for examination by provider.
3. Measures patient vital signs, including blood pressure, pulse rate, respiratory rate, temperature, and oxygen saturation.
4. Measures patient height, weight, head circumference, and other measures as applicable to patient lifecycle.
5. Assists medical provider with the examination and treatment of the patient as indicated.
6. As applicable, preps and drapes patient for procedure(s).
   • Obtains necessary supplies and equipment for scheduled procedure(s).
   • Maintains sterility of equipment, supplies, and instruments before and during procedure(s).
   • Following procedure(s), removes contaminated or used equipment, supplies, and instruments from exam room. Processes surgical instruments per instructions and/or policy.
7. May administer medications, immunizations, and treatments within defined scope of practice as ordered by provider.
8. Accurately enters patient care, services, treatments, and related information in the electronic health record within acceptable time frames.
9. Manages patient-related tasks, such as referrals and follow-up, assigned via the electronic health record system within acceptable time frames.
10. May be required to perform the following duties per training or competency:
    • Electrocardiogram
    • Vision screening
    • Hearing screening
    • Point-of-care or waived laboratory testing
11. Responsible for maintaining par levels of supplies and equipment in exam rooms.
12. Responsible for ordering supplies and equipment in collaboration with Nursing Supervisor and clinical staff, and for assisting with supply and equipment inventory as requested.
13. Works collaboratively with other clinic personnel to coordinate optimal patient care and efficient patient flow processes, and to increase patient satisfaction with services and care.
14. May be assigned to perform duties of Unit Secretary:
    • Organizational skills
    • Ability to multi-task and manage multiple concurrent requests
    • Basic office and clerical skills
    • Telephone skills
15. Accepts job-related training assignments and development in new tasks and technologies.
16. Performs other duties incidental to the work herein as may be assigned or delegated.

IV. Performance Standards

Performance will be evaluated by the Nursing Supervisor using the AccelHealth Performance Evaluation forms,
wherein a satisfactory overall rating is considered a minimum acceptable level of performance.

V. Additional Responsibilities

1. May assist other staff members with their duties as work load dictates.
2. Attends seminars and conferences as needed or requested.
3. Uses equipment safely and effectively.
4. Demonstrates an appropriate level of knowledge of infection control for the assigned duties, awareness of the organization’s mission and values, and knowledge of patient rights.
5. Complies with in-service requirements and attends mandatory meetings.
6. Demonstrates knowledge of policies and procedures for safety in the workplace including response to employee injury, fire, security, incidents, ban on smoking, utility failure, response to medical emergencies, and handling of hazardous material.
7. Uses and protects access code for computer and telephone.
8. Utilizes the employee handbook, chain of supervision, and other resources.
9. Demonstrates awareness of process improvement methodology, including design, measure, assess, and improve. Actively participates in performance improvement activities.

VI. Qualifications

1. Completion of a Medical Assistant (MA) program, or one year of medical assistant experience.
2. Current training in basic life support (BLS) for healthcare professionals.
3. Knowledge of medical terminology.
4. Ability to interact professionally and effectively with the public and co-workers.
5. Bilingual (English and Spanish) preferred.

VII. Physical Requirements

1. Must be able to perform the essential functions of the position:
   • May be required to lift and/or move more than 50 pounds.
   • Requires full range of body motion.
2. Must be able to meet the attendance requirements of the position.
3. Must be able to travel to other clinic sites unassisted.
4. Must be able to assist patients evacuate in the event of an emergency.
5. Must not pose a direct threat to the health or safety of other individuals in the workplace.

Employee Acknowledgment

By signing below, I acknowledge that I have received a copy of this job description, that I have had an opportunity to review it, that it has been discussed with me, and I believe I can fulfill the duties contained therein.

Employee Signature: ________________________________

Date: ________________________________